The acanthus experience
OUR SERVICES
To support you on your journey
OUR SERVICES
NAVIGATION - The Acanthe website
Our online store offers a wide selection from the Acanthe collection, as well as exceptional deals.
To refine your search, select the tab that corresponds to your choice at the top of the screen (for example, Men). Then, from the menu that appears below the tab, select the type of product you are looking for (for example, Trousers).
You will then see a list of available products. You can further refine your search by material, size, color, or price.
PURCHASE - Place order
Add to cart: click on the product, select the size and color, add to cart.
Confirm cart: check the items and quantities, click on "Confirm my order".
Delivery: enter the delivery address, choose the delivery method (free from €150).
Payment: secured by SSL, by credit card (Carte Bleue, Visa, Eurocard, Mastercard) or Paypal.
DELIVERY - Methods and times
Home or pickup point delivery: maximum 15 business days in mainland France, 30 business days for other destinations. Delivery takes place within 24 to 48 hours from the time your package is collected by the carrier. Free for purchases of €150 or more.
In-store pickup: free pickup at our store in Rueil-Malmaison.
Delivery fees: a flat-rate order processing fee will be shown at the checkout stage.
You will be notified by email at each stage: order confirmed, preparation, dispatch, delivery.
RETURNS AND REFUNDS
You have 30 days to return your item. The returned item will be refunded, unless it has been customized.
The item must not have been worn, washed, altered or damaged and must be returned in its original packaging.
To request a return: log in to your customer account, go to the "Orders" section, select the item and follow the instructions.
Return shipping costs are borne by the customer, except in the event of non-compliance or an error on our part. Purchases made on the website can only be returned via Colissimo: no returns are possible in store.